A hand holds a mobile phone with a TapCloud menu shown, a next generation hospice technology

Generous Donation will Enable HOP to Integrate Next-Gen Technology

Hospice of the Piedmont is pleased to announce that we’ve been awarded a transformational gift from the Manning Family Foundation to begin the implementation of TapCloud, an app designed to improve communication and collaboration between our clinical team, our patients, and their families.

“We are incredibly grateful to the Manning Family Foundation for the generous gift they provided Hospice of the Piedmont to make this enhancement possible,” said Ron Cottrell, President and CEO of Hospice of the Piedmont. “We are thankful to have their support as we work to positively transform end-of-life care for those in our community.”

Increasing Patient Engagement

TapCloud is a digital patient engagement tool that enables patients and family members to access educational information, communicate with their hospice providers, and actively engage in their own care. HOP plans to use the technology across our continuum of services, including Palliative Medicine and Hospice Care.

“We serve patients across a wide swath of Central Virginia, from densely populated Charlottesville to more rural areas like Nelson and Rappahannock counties. We believe that integrating this technology into our operations will enhance the care we provide and give patients and families the best possible experience,” said Cottrell.

TapCloud offers various features that will enhance the patient experience, including:

  • Secure messaging
  • Appointment scheduling
  • Medication reminders
  • Educational resources
  • Ability to share symptoms in real time.

Heidi Burnette, Program Director for The Manning Family Foundation, stated, “At the Manning Family Foundation, we’re committed to advancing health and healthy communities. We’re proud to support Hospice of the Piedmont’s efforts to integrate the latest technology that empowers patients, by giving them easier access to information and facilitating more effective conversations with their healthcare team.”

Hospice Technology Focused on Communication

“TapCloud will help ensure that anything our patients experience is communicated to our clinical team. It will give us better information about what’s going on in the lives of our patients in-between visits,” added Patti Dewberry, Hospice of the Piedmont’s Chief Clinical Officer.

Dewberry went on to explain, “The new technology will in no way replace the current work our multidisciplinary teams do, but rather it will enhance care, giving patients and families the opportunity for more interaction with our team.”

Hospice of the Piedmont plans to roll out the technology throughout the back half of 2023, ensuring that patients and caregivers have time to get familiar with the tool.